9-1-1 call takers and dispatchers have the responsibility to get the caller the help they need and assist first responders by dispatching the right resources, as well as providing the most accurate and thorough information available to ensure the safety of the caller and the safety of police, fire and EMS personnel responding to the emergency. Any person reporting a crime who is not a victim may inform the call-taker that he/she wishes to remain anonymous.

For more information on 9-1-1 caller anonymity, please refer to the below image. If you are having trouble viewing the image, click here.

Source:  Alderman Brian Hopkins 2nd Ward Newsletter 8/11/2020