City of Chicago Using Smart 911 Software

The City of Chicago is beginning to utilize Smart911 software – an important new way to help keep your family safe.

Approximately 75 percent of 911 calls are made using cellular phones, which often lack detailed location information. Smart911 allows you to register your family’s cell phone numbers, so first responders can know how best to help you in an emergency.

The Smart911 program allows you to provide customized information to emergency personnel before they arrive at the scene. You can add as much or as little to your profile as you want, and your information will only be seen if you ever have to call 911.

Smart911 allows you to add key information about members of your household such as medical info, physical descriptions, address and location info, and much more. You can also add information about your vehicles, pets and other details that will allow first responders to help you as fast as possible in the event of an emergency. The information is accessible whether you call 911 from your home phone or cell phone.

Seconds can count in an emergency. Sign up at and help keep your family safe.

Source:  Alderman Brian Hopkins 2nd Ward Newsletter 12/04/18